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14 day money back guarantee

Frequently Asked Questions

Will you deliver what I need reliably?
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We use Amazon fulfillment as our logistic partner to guarantee the best delivery services. By using Fulfillment by Amazon, we essentially hand over the entire
fulfillment process to Amazon, saving our team valuable time to spend on other key business operations such as customer support. As our FBA inventory will already be stored at an Amazon fulfilment centre, they can process and ship your products quickly and efficiently, using the fastest more reliable carrier.

Will you deliver on time?
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All items that are in-stock ship within 1-2 business days and should arrive within 2-6 business days from the ship date. Items ordered together may not arrive in the same box.

Is delivery/shipping free or inexpensive?
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Orders headed to any estination within the continental United States ship for free.

If I have a problem, how will you resolve my issue?
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Three Quick and Easy Solutions. We're Here to Help You!


Call the Customer Support Team:
+1 (833) 604-1289


Email the Customer Support Team:
The support team looks forward to helping you with your inquiry. We respond to email messages in the order that they are received, and we will respond to your
email as quickly as possible. Feel free to reach out info@orezon.co.


Connect With Live Help:
Ask your question right now with a member of the Customer Support Team

Can I easily return something?
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We hope you fall in love with everything you order from Orezon, but if for any reason you are not 100% satisfied, we are happy to accept returns on merchandise within a 30-day time period from the date of delivery. Items must be unused and in original condition and packaging. Return shipping is considered the responsibility of the purchaser. We do not refund shipping costs. Please contact us at info@orezon.co to request a return label.

Do you offer overnight shipping?
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Overnight rates vary drastically, based on the products ordered and geographic location of the customer. If you require overnight orders please contact us -
info@orezon.co - for a custom quote.

Where can I check the status of my order?
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When your order ships, you will receive an email with the tracking information.

How do I cancel my order?
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In-stock orders can be cancelled with no additional penalty, as long as the order has not been processed and shipped. To cancel an in-stock order, please send an email to info@orezon.co and include your name and order number.

Customer Reviews

Based on 8 reviews
88%
(7)
13%
(1)
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H
H.S.
Great quality
P
P.
Lovely!
S
S.
Pom Pom Thow Blanket
K
K.L.
Pom Pom Blanket
C
C.
Pom Pom Blanket
 

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